Alina from the front desk was extremely helpful giving us cleaning supplies to clean out the car, coins for the laundry, etc. He showed us where the laundry room was so that we could start washing the car seat and clothes. He wrapped our son with towels and gently picked him up and took them upstairs. The shower at the pool also helped as my kids could get warm from the beach. Their team was so kind, so efficient with check-in. We were fortunate, because we had an emergency situation, and we were worn down, and Country Inn staff did everything to make our experience smooth and easy. We had a wonderful experience at the Country Inn hotel Ocean City MD. Hilton Tulum Riviera Maya All-Inclusive Resort. ![]()
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