![]() However, if the product is found to be working on arrival, you will be charged a re-delivery fee to have it sent back. We test faulty goods to verify reported faults and will attempt to repair your product before replacing or refunding it. ![]() If they're unsuccessful, we will provide a return authorisation & details to have the product repaired, replaced, or refunded depending on the issue. If a product is faulty or damaged, please contact us and our product support team will help you troubleshoot the issue to hopefully save you the hassle of having to return the product. ![]() Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim. Some of our products may have a different warranty period, please check the Australian Warranty card/manual included with the product for details. This warranty covers all manufacturer faults with the product. Most of our products are supported by a 12 month warranty.
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